"This is my third purchase from this store. I am never disappointed when I buy from Willis."

"The delivery men were wonderful! They were very concerned if they placed the furniture properly and made sure I was happy."

"Mr. John Willis decorated our home in 1979. I have always been pleased with the high standard of Willis. Dollar for dollar it is the best furniture store in the area."

"Your staff was extremely helpful and patient with us as we chose our furnishings. Also appreciated professionalism of delivery crew."

"Have been a customer of Willis for many years. I know I can trust their service."

"Pam Stanton is excellent and we have recommended her to several friends."

"Good service from the onset through delivery."

"I go back to Willis even at my old age because I know I can trust and depend on them."

"Susan Levine is outstanding!!!"

"We have been very, very pleased with the help, advice and professionalism of Gail Butler. She listened to us, assessed our style correctly and helped us choose effectively."

"Thanks you for your continual service and quality furnishings. Thank you for Mr. Thatch."

"Ms. Kobi was very helpful and this was a very nice experience. We will be back. Thanks."

"Great service and wonderful delivery team as always!"

"Willis furniture is by far the best furniture in this area!"

"John was extremely helpful and understanding of our needs. We will shop at Willis in the future with John."

"Delivery and service personnel are outstanding."

"I appreciate the opportunity to visit the store and to browse around without interruption and seek professional when needed."

"Sales associate Jeanne Masden we excellent!"

"Very pleased with Stickley Leather Recliner floor sample.I would not have purchased without special sale prices. Thanks to Linda Scott for all her help."

"Nora sets the mood when you come in the front door she is classy friendly and good for business. Lisa in the downstairs office is always helpful."

"Thank you for the help in the selection our living room furniture. Jeanne Masden provided excellent advice to us. We love our home furnishings and comfortable chairs."

"The delivery staff was very helpful in getting my purchase here so I could surprise my daughter."

"We have been dealing with your store since 1968 and have NEVER been disappointed."

"We were extremely satisfied with both the sales and delivery experience and the professionalism of all people involved. The flowers presented to my wife on delivery were above and beyond expectations."

"We are so pleased with our purchase. The sale price was excellent and the reason we were able to make the purchase. Your entire staff is outstanding including the delivery personnel."

"Very satisfied and have referred frien"

ds to your store. I'll shop with you again in the future. Lynn was very helpful couldn't have done more.

"Pam is outstanding and no pressure to buy. She made sure we saw a wide selection."

"I love my furniture!! The staff was great."

"My cat loves the sofa and so do I. I'm very satisfied with the purchase. Thank you for the carnation."

"The staff I repeatedly work with Lisa, Linda, Lynn, Steve and the same two delivery men are always professional, patient, knowledgeable and personable. I have purchased a large number of items at Willis because of this and plan to return as the need arises."

"Lisa Odom did an excellent job. Love it."

"Great Experience. Stickley is great furniture. The truckload sale brought prices within reach …quality furniture at an obtainable and reasonable price. Thank you."

"Very nice service! Thank you."

"What a wonderful shopping experience the staff (all of them) did from the selection, the prices, and the flower at delivery can't be beat!"

"The two young men that delivered the furniture were outstanding. You have two excellent employees. Hang on to them."

"Love Clinton! He is the Best!"

"It was a pleasure dealing with your saleswomen and credit folks."

"Katharine Kobi was most helpful. I had not wanted to buy, just looking. I am very satisfied with her recommendations."

"Always with style! Thanks!"

"Our sales assistant was A+. he was extremely helpful. And as always your delivery staff were friendly and professional."

"Thanks for the flower. It is still beautiful."

"We previously ordered a sofa from another furniture store and they sent the wrong one. It was returned and we headed to Willis. The other furniture store lost a customer and Willis gained one, then and in the future."

"The overall experience was enjoyable. Helena was very helpful and patient."

"We have never had an interior designer until Lisa Odom. She was perfect for us, being helpful and understanding in every aspect. We will definitely use Lisa and Wills Furniture again. Thanks so much."

"We had looked at two other stores in Newport News and could not get anyone to assist us. Mr. Thatch greeted us as we entered the store and was most attentive and helpful. We know where to go from now on. What a beautiful store."

"Pam Stanton is an excellent person to work with."

"The furniture is great and so is ALL the staff. I really appreciate all the help replacing my furnishings. Sue Hilton Jones is fantastic!"

"I am a very satisfied customer and I will consider buying from Willis in the future."

"Clinton was great! Very helpful and concerned with customer service."

"Your furniture selection is the best I have ever seen anywhere! Excellent sales staff (John Wheeler)."

"Helen was very helpful and patient! She spent a great deal of time with us and offered great suggestions. Our room looks fantastic!"

"Wonderful experience – Professional staff. Will come again."

"Thank you so much for putting quality first in your business- home delivery was worth it- your staff was wonderful. You could teach employers a lot."

"We were very pleased with our sales person Susan. The delivery team Matt and Mike placed all the items where we requested. Thank you for a very pleasant experience."

"Pam Stanton assisted me with finding exactly what I wanted. She worked with me to get me a great price. She was pleasant and most efficient."

"I am very satisfied!"

"Your delivery team was great! I loved the red carpet, and the 5 carnations. GREAT!"

"Overall experience was good tending towards excellent."

"Delivery team was excellent!"

"Great assistance with planning (Helen). Very good delivery staff, Matt and Mike."

"Pam Stanton is great and does so much to help with everything!"

"Ginna Nolan was my sales person. She was very professional, clear, and made excellent suggestions with no pressure. I felt she was there to help me. I am very happy with my sofa in my home!"

"Pam Stanton was especially helpful and we have already recommended Willis to several friends."

"The delivery team was very professional. They did a great job by keeping my house clean and they even added felt tips to all the pieces we purchased. They were polite, professional, and they explained they paperwork. Thank you!"

"The delivery men were most efficient, pleasant and on time. Very pleased."

"We always enjoy shopping at Willis. It is especially gratifying to have Pam Stanton to help us with our purchases. She is the consummate professional."

"Very good. I love our sofa! Susan was a great help! Plus the carnation was a lovely surprise."

"Shopping at Willis was an outstanding experience. My sales associate was a joy to work with - The delivery men handled the furniture with care, and they were very courteous and careful."

"Excellent delivery guys! So very friendly and happy with the red carpet, and flowers. They were also very polite!"

"Friendly staff! Both sales and delivery. Thank You. We looked else where but found just what we wanted at Willis."

"The Customer service at Willis is second to none. Pam Stanton helped me pick out the perfect piece for my home. Matt and Mike delivered my furniture and were very courteous and caring! Thank You!"

"Matt and Mike did a great job of getting a piece of furniture up a very difficult stairway!"

"My only interaction has been with your delivery staff. The furniture looks great and I would recommend to others. Thanks!"

"Matt and Mike went out of their way on delivery. Much appreciated."

"Delivery men Matt and Mike were very profession and courteous. I had complete confidence in them."

"I work with Gene Lanning and he is so great! Matt and Mike were very pleasant and careful with furniture. I just loved the flower!"

"Matt and Mike were very courteous and careful when making the delivery. Clinton was very help and knowledge."

"Very polite and experienced delivery staff- Matt and Mike."

"Great experience-love out table and chair. Delivery was on time and Matt and Mike were very considerate and personable."

"Was impressed with the delivery service. The most professional we have ever experienced. Matt and Mike A++"

"Delivery crew was great- Matt and Mike. Katherine Kobi was also very good. She helped a lot."

"On time with delivery. Matt and Mike very courteous. Thanks for the carnation!!! Lisa was very nice over the phone regarding delivery. Marvin was extremely helpful when there was a problem with our purchase."

"Matt and Mike delivered my furniture-They did an excellent job! I love your store-nice things-good quality."

"It is difficult to find a first rate retail store. Thank you for being one for me to shop in. Looking forward to my next visit."

"We've been extremely satisfied with the beautiful pieces we've bought from you since we moved to the beach and into our new home. Clinton is and excellent salesman and assists us with just the right amount of guidance."

"Everyone we came in contact with was very pleasant and helpful."

"The entire staff has been incredibly helpful, going out of their was on many occasions in my behalf and those of friend who they work with. I feel as if they were trusted friends helping with my selections-forgetting they were sales people. As a result I will buy much more. Helen, Kathy, Lisa, and other were simply wonderful. Please thank them for me."

"Susan Levine did another wonderful job helping us!"

"Kathy Porter helped to correct a problem with a furniture purchase and I must say it was exceptional in every way, Kept me informed every step and provided a happy ending."